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If negligence on the part of a tour operator or its supplier has resulted in you suffering personal injury or illness while abroad, the Package Travel, Package Holidays and Package Tour Regulations (1992) could allow you to make a compensation claim against them.

Claiming compensation against tour operators may seem daunting, but if you or a close family member have been hurt or contracted an illness through no fault of your own, you are within your rights to take legal action. The Package Travel, Package Holidays and Package Tour Regulations have been designed for this very purpose.

The Regulations lay down a number of obligations for tour operators. As such, whether the negligence is a result of the company itself or its suppliers or subcontractors, there are legal grounds for a claim, even if the tour operator is based in the UK and its subcontractor is working as far afield as Turkey or the Dominican Republic.

With help from our professional and experienced holiday accident solicitors, you can secure compensation to pay for medical bills, recoup lost earnings, provide financial security for dependants and, where necessary, improve the quality of your life by purchasing specialist equipment.

What can you claim for against a tour operator?

The Package Travel, Package Holidays and Package Tour Regulations allow you to claim in several circumstances, including the following:

  • Injuries sustained during your stay at a hotel
  • Injuries suffered during an excursion or activity organised for you as part of the package
  • Illnesses caused by staff negligence
  • Illnesses caused due to unclean rooms and facilities
  • Illnesses contracted due to contaminated food

Swimming pool claims

An increasing number of people are claiming compensation against tour operators for illnesses contracted from unhygienic hotel swimming pools – some studies have even suggested that 1 in 4 swimming pools in Greece, Turkey, and Spain are not fit for holidaymakers to use.

Insufficient use of chlorine, or overuse, as well as general poor maintenance of the poolside and water can cause harmful bacteria to thrive and infect holidaymakers. As a result, this can cause serious illness, which will not only ruin a package holiday but may lead to long term health problems upon returning to the UK.

One of the most common of these "swimming pool illnesses" is cryptosporidiosis, which is typically caused by swallowing water contaminated by faecal matter and is particularly common among children.

If you or your child have developed an infection as a result of swimming in a contaminated pool, call our solicitors today on 0808 252 0678.

Did you book your holiday online?

The Package Travel, Package Holidays and Package Tour Regulations do not accurately reflect reality. They were introduced in 1992, before the advent of the internet, at a time when 98% of holidays could be defined as being a "package" (According to the Civil Aviation Authority).

Nowadays, increasing numbers of holidaymakers book and organise their excursions online. Although many of these deals might appear to be package holidays, frequently they are not.

As a general rule, if it was possible to purchase aspects of your trip on an item-by-item basis, it will not be categorised as forming a "package". Confusion about the definition of a package holiday led to the European Commission publishing a list of proposed reforms in 2013, although it may be some time before these are implemented.

If you are in any doubt as to whether you sustained your injury on a package holiday, contact Seth Lovis & Co personal injury solicitors today by calling 0370 218 4025.

Claiming compensation against tour operators

The personal injury solicitors at Seth Lovis & Co have the necessary expertise to represent you or a member of your family in a claim for holiday accident and illness.

Our holiday claim solicitors have helped many families who have had their excursions ruined as a result of accidents and illnesses abroad due to tour operator negligence. We act for clients from far across the United Kingdom.

Contact our offices on 0808 252 0678 to see whether you are eligible to claim for your illness or injury.

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